Privacy Policy

Revised August 2026

Door Services Corporation ("Door Services," "we," "our," or "us"), respects your privacy rights and appreciates your interest in our data practices. This privacy policy ("Policy") applies to Door Service’s U.S.-based websites and mobile sites that expressly adopt, display, or link to this Policy (the "Site"). Any use prior to this date may be governed by an earlier version of this Policy. If you have questions about this Policy or believe that our Site is not conforming to it, please contact Door Services by one of the methods listed below.

Door Services Corporation
1441 Industry Road
Hatfield, PA 19440
Phone: 215-368-8700
Email: marketingds@overheaddoor.com

Your Consent. By accessing or using the Site, you acknowledge that we may collect, use, disclose, and process your information as described in this Policy and as permitted by applicable law. Where required by law, we will obtain your meaning consent before collecting, using, or disclosing personal information or engaging in certain processing activities, including the use of certain cookies or tracking technologies or the delivery of marketing communications.  If you do not agree, select the reject cookies option or you should immediately stop using or accessing the Site. If you later wish to withdraw your consent for processing activities where consent is applicable, you may send a request with sufficient detail that allows us to properly understand, evaluate, and respond to it to the email address listed above and indicate on the subject line, "Privacy Compliance." Please also note that the Site may be hosted in countries other than yours. By accessing the Site, you expressly consent to the transfer of your information outside of your home country, which may provide for different data protection rules than in your country.

Notice at Collection for California Residents. If you are a California resident, this section serves as our notice at collection. At or before the point of collection, we may collect the categories of personal information described in this Policy for the business and commercial purposes described below; retain that information as described in the How Long We Keep Information section; and disclose it to the categories of recipients described in the Information Door Services May Provide to Third Parties and Cookies, Advertising, Analytics, and Similar Technologies sections. Depending on the technologies in use and your interactions with the Site, certain disclosures to analytics or advertising partners may be treated as a "sale" or "sharing" of personal information under California law, and California residents may exercise opt-out rights as described in the California Privacy Rights section below.

Door Service’s Collection of Information.  Door Service’s Site does not collect your name, mailing address, email address, phone number, or similar information unless you provide it to us or it is otherwise collected through your interactions with us. This information may be obtained through in-person discussions, telephone conversations, electronic or written communications, or information requests. We use this information to fulfill your requests, administer programs, provide services, and for internal business purposes such as auditing, data analysis, and research to improve our products, services, and communications, as well as, where permitted by law, to send marketing communications. You may update, correct, or request deletion of your personal information by contacting Door Services using the methods listed above.

Automated Interactions. Door Service’s Site may automatically collect certain information about your device and your use of the Site, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. A cookie is a small piece of information sent by a web server to store on a web browser so it can later be read back from that browser. Additionally, as you browse the Site, we may use web beacons and log files to track actions occurring on the Site and to collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and other information about how you interact with the Site. These technologies are used to help us better understand our viewers, save users' preferences for future visits, and help us develop new tools and features for the Site. We may collect and store this information on an individual or aggregated basis, or a combination thereof. You can disable cookies or erase cookies stored on your computer at any time through your web browser; however, if cookies are disabled, some of our services may not function properly.

Categories of Personal Information We Collect. Depending on how you interact with the Site, Door Services may collect personal information in a variety of categories, including identifiers (such as your name, mailing address, email address, telephone number, IP address, online identifiers, and cookie identifiers); customer records information (such as information you provide through inquiries, forms, requests, or other communications with us); Internet or other electronic network activity information (such as browser type, pages viewed, referring URLs, search terms, interactions with the Site, and information collected through cookies and similar technologies); general region geolocation data derived from IP address; commercial information relating to products or services requested, purchased, or considered; and inferences, analytics, or insights derived from such information. We may also collect audio and electronic information, including call recordings and related call details, when you contact us by telephone. We use this information for purposes including providing and improving our services, customer support, quality assurance, training, security, lead attribution, analytics, marketing, business operations, and other purposes described in this Policy.

In limited circumstances, we may collect personal information that is considered sensitive under applicable law, such as account credentials, or the contents of communications you voluntarily provide to us. We collect, use, and disclose sensitive personal information only as reasonably necessary to provide requested services, maintain the security and functionality of our systems, comply with legal obligations, or otherwise as permitted by applicable law. 

Do Not Sell or Share Personal Information.  You may opt out of the sale or sharing of personal information by clicking the “California Privacy Rights” link available on our website or by submitting a request through the methods described in this Policy.

Cookies, Advertising, Analytics, and Similar Technologies. We and our third-party service providers use cookies, pixels, tags, web beacons, and similar technologies to collect information about your interactions with the Site and related advertising. These technologies may collect information such as your IP address, browser and device information, online identifiers, approximate location, pages visited, referring URLs, search terms, and other Site usage information. We use services such as Google Analytics 4, Google Ads, Google Tag Manager, Search Atlas/OTTO, accessiBe, CallRail, Google Maps, YouTube, Google Fonts, and Google reCAPTCHA to support website functionality, analytics, security, accessibility, marketing, lead attribution, search engine optimization, advertising optimization, and audience development. These providers may receive information collected through the Site and, in certain circumstances, our disclosure of such information may constitute a “sale,” “sharing,” or use for “targeted advertising” under applicable privacy laws.

These technologies help us understand how visitors use the Site, improve performance, measure the effectiveness of advertising campaigns, prevent fraud and automated abuse, provide accessibility features, enable embedded content such as maps and videos, and deliver advertisements that may be tailored to your interests on other websites or services. Certain technologies, including CallRail, may also collect information related to telephone calls or form submissions, such as phone numbers, caller details, call recordings, call duration, referral sources, and information submitted through forms. Telephone calls to or from certain numbers displayed on the Site may be monitored or recorded for quality assurance, training, lead attribution, customer service, and recordkeeping purposes. Where required by law, we will provide notice and obtain any required consent before recording calls.
You may manage many of these technologies through your browser settings, our cookie preference tools, or recognized opt-out mechanisms such as the Global Privacy Control (“GPC”). Residents of certain jurisdictions may also have rights to access, correct, delete, or opt out of certain processing activities, including targeted advertising and the sale or sharing of personal information, as provided by applicable law. Please note that disabling certain cookies or technologies may affect the functionality and performance of the Site.

Information Door Services May Provide to Third Parties. Door Services does not sell or rent your personal information in exchange for monetary compensation. However, we may disclose personal information to service providers, analytics partners, and advertising partners to support our business operations. Certain of these disclosures, particularly those involving cookies or advertising technologies, may be considered a “sale” or “sharing” of personal information or processing for targeted advertising under applicable law. This does not include website hosting partners and other parties who assist us in operating our Site, conducting our business, customer service, fulfilling an order for products or services, email delivery, auditing, analytics, advertising or measurement support, and other similar services, so long as those parties agree to keep this information confidential or otherwise use it only as permitted by applicable law. Your personal information may also be shared with current or future Door Services affiliated entities, and we may release your information when we believe release is appropriate to comply with law, enforce our Site policies, or protect our or others' rights, property, or safety. However, non-personally identifiable visitor information may be shared with other parties for other uses. Under California law, certain disclosures made through advertising, analytics, or similar technologies may be considered a "sale" or "sharing" of personal information.

How Long We Keep Information. We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including to provide services, maintain business operations, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period for each category of personal information depends on the nature of the information and the context in which it was collected, including whether the information is needed for ongoing business purposes, legal compliance, recordkeeping, or protection of our legal rights. Where required by law, we will retain and use information necessary to comply with requests to exercise privacy rights, including maintaining records of opt-out preferences.  Personal information is securely deleted or anonymized when no longer required. 

Protecting Children's Privacy. This Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected such information, we will take steps to delete it. Depending on applicable law, we may also limit certain data processing activities, including targeted advertising, for users we know to be under a specified age threshold.

Marketing. If we send you email advertisements, we will avoid the use of false or misleading subjects or email addresses, identify the message as an advertisement, include our physical address, and monitor third-party email marketing services, if applicable. You may elect to stop receiving marketing or promotional emails and other marketing communications at any time by using the opt-out mechanism included in the communication or by contacting us at the address listed above. While you can elect not to receive promotional messages, we reserve the right to send you informational emails about your account or administrative notices regarding the Site as permitted by law.

Security. Door Services has implemented reasonable physical, administrative, and technical safeguards to protect the personal information under our control from loss, misuse, or unauthorized access, disclosure, alteration, or destruction. Our personnel and the personnel of our affiliates may be provided access to personal information about you only if they have a need to know the information in connection with a legitimate business purpose, such as the provision of services to you. Door Services uses SSL encryption and/or Transport Layer Security in connection with certain areas of the Site to enhance the security of data transmissions. While Door Services strives to protect your personal information, we cannot guarantee that our safeguards will prevent every unauthorized attempt to access, use, or disclose personal information. We will provide notice of certain security incidents as required by applicable law. If you become aware of a security issue, please contact Door Services at the email address listed above.

Do Not Track and Global Privacy Control. Some browsers offer a "Do Not Track" ("DNT") preference. Because there is not yet a uniform industry standard for DNT signals, our Site may not respond to DNT signals in all circumstances. This statement does not limit our processing of browser-enabled opt-out preference signals, including the GPC and other recognized universal opt-out mechanisms, where applicable under state law. Where our Site receives a recognized browser-based opt-out preference signal, such as GPC, we treat the signal as a valid request to opt out of the sale, sharing, and, where applicable, targeted advertising for that browser or device. Upon receipt of such a signal, we take steps to disable or limit the use of cookies, pixels, and similar technologies used for advertising, measurement, or analytics purposes that may constitute such processing, to the extent required by applicable law.

U.S. State and Canadian Privacy Rights. Depending on your jurisdiction of residence and subject to applicable law, you may have certain rights regarding your personal information, including the right to access, correct, update, delete, or obtain a portable copy of your personal information; to withdraw consent where processing is based on consent; to opt out of certain processing activities, including targeted advertising, the sale or sharing of personal information, profiling, or other uses of personal information as permitted by law; to limit certain uses of sensitive personal information; and to appeal a decision regarding a privacy rights request. You may also have the right to receive information regarding our collection, use, disclosure, and retention of personal information and to submit a complaint to a regulatory authority where permitted by applicable law. We will not discriminate against any individual for exercising rights available under applicable privacy laws.

To submit a privacy request please call 833-314-0167 or email privacy@overheaddoor.com with the subject line "Privacy Compliance." Please provide sufficient information for us to verify your identity and understand your request. We may request additional information where necessary to verify your identity or authority to act on behalf of another individual. We will respond to verified requests within the time period required by applicable law and, where available, provide information regarding any applicable appeal process if we are unable to comply with a request.

Links to Other Websites. Our Site may contain links to third-party websites, many of which have their own privacy policies. You acknowledge that accessing any third-party websites linked to this Site is at your own risk and that such third party's collection and use of your data is governed by the privacy policy of that third party website. You should review the privacy policy of any such website you choose to visit. We are not responsible for the privacy or data practices of third-party websites, applications, or services.

Policy Updates. Door Services may periodically change this Policy to keep pace with new industry practices and regulatory requirements, among other reasons. Any non-material changes will take effect immediately upon posting, and we will indicate the revised date at the top of this document. In cases where changes to the Policy may be more significant, we will provide a prominent notice of such changes before they take effect or directly send you a notification where appropriate. Your continued use of our products and services after the effective date of the Policy means that you accept the revised Policy. If you do not agree to the revised Policy, please refrain from using our products or services and contact us using one of the methods listed at the top of this document to close any account you may have created.

Terms of Use. Please also visit our Terms of Use section establishing the use, disclaimers, and limitations of liability governing the use of our Site.

California Consumer Disclosure Summary. For California residents, the table below summarizes our general collection, use, disclosure, and opt-out practices for the preceding 12 months.